1. Introduction

Freshhh Air (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard data when you visit our website, contact us, or use our services.

By using our website or engaging our services, you consent to this policy in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect the following information:

• Contact Information: name, email address, phone number, or social profiles.

• Business Information: company name, website, and project details.

• Usage Data: non-identifiable information about how you interact with our website (e.g., page views, browser type).

• Payment Information: limited data required for billing purposes, processed through secure third-party platforms (we never store full payment details).
  
  

3. How We Use Your Information

We use personal data only for:

• Communicating with you about services, proposals, and updates.

• Delivering contracted work and maintaining client relationships.

• Managing invoices and payments.

• Improving our website, communications, and client experience.

• Complying with legal and tax obligations under Norwegian and EU law.

We do not sell or share personal data with third parties for marketing purposes.

4. Legal Basis for Processing

Our processing of personal data is based on one or more of the following:

• Your consent (for email communications or inquiries).

• Performance of a contract (for paid client work).

• Compliance with legal obligations.

• Our legitimate interest in maintaining business relationships and improving services.
  
  

5. Data Retention

We retain client and communication data only as long as necessary to fulfill our professional or legal obligations. You can request deletion of your data at any time, unless retention is required by law.

6. Data Security

We store all data using secure, GDPR-compliant systems (such as Google Workspace, Notion, and Stripe).
Appropriate measures are in place to prevent unauthorized access, alteration, or disclosure of personal information.

7. Your Rights (GDPR)

If you are an EU or EEA resident, you have the right to:

• Access, correct, or delete your personal data.

• Withdraw consent at any time.

• Request a copy of your personal data in a portable format.

• File a complaint with the Norwegian Data Protection Authority (Datatilsynet) if you believe your rights are being violated.

To exercise your rights, email hello[at]freshhhair.com

8. International Data Transfers

Freshhh Air operates from Norway but may collaborate with clients and contractors in other countries.
When data is transferred outside the EEA, we ensure it is protected through GDPR-compliant safeguards such as standard contractual clauses or secure cloud platforms.

9. Cookies & Analytics

Our website may use basic analytics tools (e.g., Google Analytics or Plausible) to understand visitor activity. These tools collect anonymous data only.
You can disable cookies through your browser settings if preferred.

10. Updates to This Policy

We may update this Privacy Policy occasionally to reflect operational or legal changes. The updated version will always include a “Last updated” date.

11. Contact Information

Freshhh Air
Based in Norway, serving clients across the U.S. and Europe
Email: hello@freshhhair.com
Website: www.freshhhair.com